In most instances a dedicated Portfolio Manager will carry out regular, scheduled site inspections to ensure that common areas are maintained to a high standard by the most cost effective contractors.
Your Portfolio Manager is there to take ownership of and deal with the majority of your queries, offering a friendly, local, face to face service.
It is our job to provide you with a safe, clean, desirable place to live in a community that brings people together. You can contact your Portfolio Manager using the following details:
Russet Homes
Basted House
Harrison Road
Borough Green
Sevenoaks TN15 8PB
Email: sarah.chatfield@circleanglia.org
T: 01732 781 943
Circle 33 Housing Trust
N5 1JG
Phone: 0845 3041001 or 0207 447 3252
Email: leaseholders@circleanglia.org
Old Ford Housing Association
Bow
E3 2HS
Phone: 0845 815 7400 or 020 72041 563
Email: oldfordleaseholders@circleanglia.org
Number One Building
The Causeway
Bishops Stortford
CM23 2ER
Phone: 0845 815 7500 or 01279 712 460
Email: leaseholdersSA@circleanglia.org
Wherry Housing Association
St Andrew's
NR7 0HR
Phone: 0845 056 8070 or 01603 703 760
Email: leaseholdersWH@circleanglia.org
Roddons Housing Association
Beacon House
March
Cambridgeshire
PE15 0AX
Phone: 0845 056 8071 or 01603 703 761
Email: leaseholdersRD@circleanglia.org
Repairs and Maintenance
For repairs to the shared areas of your property please call the contact centre in your local area. Details are listed below.
Circle 33 Housing Trust
Open Monday to Friday 8.30am to 5pm
Phone: 0800 073 0417 or 020 7447 3100
Outside these hours we will divert your call to an outside agency who deal with emergency repairs.
Email: repairs@circleanglia.org
If is the repair is not urgent or you would like advice on repairs, go to www.circleanglia.org/circle-33.
Old Ford Housing Association
Open Monday to Friday 8.30am to 5pm
Phone: 0800 073 0427 or 020 7204 1520
Outside these hours we will divert your call to an outside agency who deal with emergency repairs.
If the repair is not urgent or you would like advice on repairs, go to www.circleanglia.org/old-ford.
Roddons Housing Association
Open Monday to Friday 8.30am to 5pm
Phone: 01354 660 789
Outside these hours we will divert your call to an outside agency who deal with emergency repairs.
If the repair is not urgent or you would like advice on repairs, go to www.circleanglia.org/roddons.
Open Monday to Friday 8.30am to 5pm
Phone: 0800 694 0159 or 01279 714 714
Outside these hours we will divert your call to an outside agency who deal with emergency repairs.
If the repair is not urgent or you would like advice on repairs, go to www.circleanglia.org/south-anglia.
Wherry Housing Association
Open Monday to Friday 8.30am to 5pm
Phone: 0800 694 0165 or 01603 703 500
Outside these hours we will divert your call to an outside agency who deal with emergency repairs.
If the repair is not urgent or you would like advice on repairs, you can report it at www.circleanglia.org/wherry.